Your privacy matters to pt999. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, who we may share it with, and what rights you have over your own information. We are committed to handling your data with transparency, security, and respect at every step.
Privacy at a Glance
Six core commitments that define our approach to data privacy for every pt999 player across Pakistan.
All data transmitted between your device and pt999 servers is protected by Transport Layer Security (TLS) encryption. Your account credentials, payment details, and personal information travel over an encrypted connection at all times.
Personal data is stored on secured servers with access controls, audit logging, and regular security reviews. Only authorised pt999 personnel with a legitimate operational need may access your account data.
pt999 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with service providers essential to platform operation and with regulatory bodies where legally required.
We collect only the data necessary for the purposes described in this policy. We do not collect data speculatively or for undefined future uses. Every data point we hold serves a specific, documented operational purpose.
You have the right to access, correct, or request deletion of your personal data. You may also object to certain processing or request a copy of your data in a portable format. These rights are exercisable free of charge.
pt999's data handling practices are designed to meet the requirements of our international gaming licence and applicable data protection standards. KYC and AML obligations are fulfilled using the minimum personal data necessary.
Please read this Privacy Policy carefully. By registering an account or using any pt999 service, you confirm that you have read and understood this policy and consent to the collection and use of your personal data as described herein. If you do not agree, you should not register an account or use the platform.
1.1 This Privacy Policy applies to all personal data collected, stored, processed, and used by pt999 in connection with the operation of the pt999 online casino and sports betting platform, including the website, any mobile-optimised interfaces, player account management systems, payment processing, customer support functions, and promotional communications.
1.2 This policy applies to all registered pt999 players, individuals who browse the pt999 website without registering, and any individuals who contact pt999 through support channels. It does not apply to the data practices of third-party websites or services linked to or from the pt999 platform — such third parties operate under their own privacy policies, for which pt999 takes no responsibility.
1.3 This Privacy Policy should be read alongside pt999's Terms & Conditions, which govern your overall use of the platform. Where a conflict exists between this policy and the Terms, the Terms prevail unless this policy expressly states otherwise in relation to a specific data matter.
1.4 pt999 serves players across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, Multan, and beyond. Our privacy practices are designed to meet the standards required by our international gaming licence and reflect our genuine commitment to treating Pakistani players' personal data with care and respect.
2.1 For the purposes of this Privacy Policy, pt999 is the data controller in respect of personal data collected through the platform. The data controller is the entity that determines the purposes and means by which personal data is processed.
2.2 As the data controller, pt999 is responsible for ensuring that personal data is processed lawfully, fairly, and transparently, and that it is collected for specified, explicit, and legitimate purposes only.
2.3 Where pt999 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification services, or licensed game providers — those providers act as data processors under instructions from pt999 and are bound by data processing agreements that require them to protect personal data to the same standard applied by pt999.
3.1 pt999 collects the categories of personal data listed below. We collect only what is necessary for the purposes described in Section 5 of this policy.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address (city, province, postal code) | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account name and last digits, deposit and withdrawal history, PKR balance | First deposit & ongoing transactions |
| KYC Documents | Scanned or photographed copies of CNIC, passport, or other accepted government ID; proof of address documents | KYC verification process |
| Gaming Activity Data | Bet history, game session durations, win/loss records, sports markets wagered on, deposit and withdrawal dates and amounts | Ongoing platform use |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session timestamps, approximate geolocation | Each platform visit or session |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, responsible gaming tool requests | When you contact support |
| Marketing Preferences | Opted-in communication channels (email, SMS), promotional offer history, preference settings | Account setup & updates |
3.2 pt999 does not collect special categories of sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric identifiers except where strictly required by regulatory KYC obligations and only to the minimum extent necessary.
4.1 pt999 collects personal data through the following means:
4.2 pt999 does not purchase personal data lists from third-party data brokers and does not collect data from social media platforms without your explicit consent.
We only process your personal data when we have a lawful basis to do so. The primary bases are: performance of a contract (your account agreement with pt999), legal obligation (KYC, AML, responsible gaming regulations), legitimate interests (fraud prevention, platform security), and your consent (marketing communications).
Processing necessary to operate your pt999 account, including identity verification, account management, processing deposits and withdrawals in PKR, game access, bet placement and settlement, and the provision of customer support.
Processing required to comply with pt999's obligations under its international gaming licence and applicable regulations, including Know Your Customer (KYC) identity verification, Anti-Money Laundering (AML) transaction monitoring, responsible gaming monitoring and intervention obligations, record-keeping requirements, and reporting to regulatory authorities where mandated.
Processing necessary for pt999's legitimate business interests, including fraud detection and prevention, platform security and integrity monitoring, detection of prohibited conduct such as multi-accounting and bonus abuse, improving platform performance and user experience through aggregated analytics, and internal audit and compliance functions. pt999 has assessed these legitimate interests against your rights and freedoms and is satisfied that they do not override your data protection interests.
Where pt999 seeks to send you marketing communications by email or SMS regarding promotions, new games, PSL betting offers, or other pt999 news, we will do so only on the basis of your freely given, specific, and informed consent, which you may withdraw at any time by updating your communication preferences in your account settings or by contacting support.
6.1 pt999 does not sell, rent, or trade your personal data to third parties. Your data is shared only in the following circumstances and only to the minimum extent necessary:
6.2 pt999 requires all third-party data processors to maintain the same standard of data protection applied by pt999 and to process personal data only in accordance with pt999's documented instructions.
7.1 pt999 is an internationally operated platform. Personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan, including the jurisdiction where pt999 holds its gaming licence and where its technology infrastructure is hosted.
7.2 Where personal data is transferred internationally, pt999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy. These safeguards include contractual data protection clauses between pt999 and its international service providers.
7.3 By using the pt999 platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject always to the protections and rights described in this policy.
8.1 pt999 retains personal data for as long as is necessary for the purposes described in this policy, taking into account our contractual obligations, legal requirements, and legitimate interests. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
9.1 pt999 uses cookies and similar tracking technologies on the platform to enable core platform functionality, maintain your session while you are logged in, and collect analytics data that helps us understand how the platform is used and where improvements can be made.
9.2 The types of cookies used on the pt999 platform include:
9.3 pt999 does not use third-party advertising cookies or behavioural tracking cookies that profile you for advertising purposes on external platforms.
9.4 You may manage cookie preferences through your browser settings. Blocking all cookies may prevent some platform features from functioning correctly. Strictly necessary cookies cannot be disabled through browser settings without disrupting your session.
Security measures in place: TLS encryption on all data in transit, access controls and role-based permissions on internal systems, regular security testing and vulnerability assessments, encrypted storage of sensitive data at rest, and mandatory security training for personnel with data access.
10.1 pt999 implements technical and organisational security measures appropriate to the sensitivity of the data held and the risks associated with its processing. These measures are reviewed and updated regularly in response to evolving security threats and best practices.
10.2 Despite pt999's security measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Players are encouraged to protect their own accounts by using a strong, unique password, enabling two-step verification, and never sharing their login credentials with any third party.
10.3 In the event of a personal data breach that poses a risk to players, pt999 will notify affected players via their registered contact details without undue delay and will take all reasonable steps to contain the breach and mitigate its effects.
11.1 As a pt999 player, you have the following rights in relation to your personal data. These rights may be exercised at no cost by contacting pt999 through the support channels listed in Section 16. pt999 will respond to all data rights requests within 30 days of receipt.
Request a copy of all personal data pt999 holds about you, including the categories of data, purposes of processing, and third parties it has been shared with.
Request correction of any personal data that is inaccurate or incomplete. You may also update certain data directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note: legal retention obligations may prevent full erasure.
Request that pt999 restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to a specific use.
Receive a copy of the personal data you provided to pt999 in a structured, machine-readable format where processing is based on your consent or a contract.
Object to processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests, subject to pt999's right to demonstrate compelling grounds.
11.2 pt999 will verify your identity before actioning any data rights request to ensure that personal data is not disclosed to or altered on the instructions of an unauthorised person. Verification typically requires confirmation of your registered mobile number or email address and may require provision of your CNIC number.
11.3 Where pt999 is unable to action a data rights request — for example, because a legal retention obligation applies or because complying would prejudice an ongoing investigation — pt999 will explain the reason in its response to your request.
Strictly 21+ Platform: pt999 does not knowingly collect, store, or process personal data from any individual under the age of 21. The pt999 platform is not directed at or intended for use by minors. If pt999 becomes aware that personal data has been collected from an individual under 21, that data will be deleted and the associated account closed immediately.
12.1 As part of pt999's age verification procedures, all players are required to confirm their date of birth at registration and to provide identity documentation demonstrating that they are 21 or older before withdrawal functions are activated. This process is designed both to enforce the age restriction and to prevent the collection of data from underage individuals.
12.2 If you are a parent or guardian and believe that a minor in your care has registered an account with pt999, please contact our support team immediately using the contact details in Section 16. We will investigate and close the account promptly.
13.1 pt999 may send you promotional emails and SMS messages about bonus offers, new games, PSL betting promotions, and other pt999 news where you have consented to receive such communications. Consent is requested at account registration and may be updated at any time through your account settings.
13.2 You may withdraw your consent to marketing communications at any time by:
13.3 Withdrawing consent to marketing communications will not affect your ability to use the pt999 platform or receive transactional communications such as deposit confirmations, withdrawal notifications, security alerts, or KYC-related correspondence. These transactional communications are sent on the basis of contract performance and cannot be fully opted out of while your account remains active.
13.4 pt999 does not engage in unsolicited cold calling or WhatsApp messaging. Any communication claiming to be from pt999 that was not initiated through your registered contact details should be reported to support immediately as it may be fraudulent.
14.1 The pt999 platform integrates third-party services including licensed game providers, live dealer streaming services, payment gateways, and analytics tools. Each of these providers operates under its own privacy policy and data practices.
14.2 pt999 selects third-party service providers carefully and requires them to maintain data protection standards consistent with this policy. However, pt999 is not responsible for the independent data practices of third-party providers beyond the scope of the data processing agreements in place between pt999 and those providers.
14.3 The pt999 website does not contain links to external third-party websites that are outside pt999's control. Any third-party content displayed within the platform (such as live game streams from licensed providers) is subject to that provider's own terms of service.
15.1 pt999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the services we provide. Material changes will be communicated to registered players via their registered email address or mobile number at least 7 days before the changes take effect.
15.2 The current version of this Privacy Policy, including its effective date, is always available on this page. Continued use of the pt999 platform after the effective date of any revised policy constitutes acceptance of the updated terms. If you do not accept the revised policy, you should close your account before the revised policy takes effect.
15.3 Minor, non-material changes — such as corrections of typographical errors or clarifications that do not alter the substance of our data practices — may be made without individual notice and take effect immediately upon publication.
16.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data protection concern, please contact pt999 through the following channels:
16.2 All data rights requests should clearly state the nature of the request, the email address or mobile number registered to your pt999 account, and any relevant supporting information. pt999 will acknowledge receipt within 5 business days and provide a substantive response within 30 days.
16.3 This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions published on this page.
Your data is safe with pt999. Join thousands of Pakistani players enjoying cricket betting, PSL markets, and live casino — all in PKR. 21+ only. Play responsibly.
21+ Only. pt999 is strictly for adults aged 21 and above. Gambling carries financial risk — only play with money you can afford to lose. | Responsible Gaming Tools